Our Services


Business Solutions
CRM
Customer Relationship Management

Take your business to the next level with a customer relationship management (CRM) solution from Microsoft Business Solutions. Develop profitable customer relationships through lead and opportunity management, incident management, a searchable knowledgebase, and reporting tools.

Accounting Solutions
Great Plains

Microsoft has you covered. From a small startup to enterprise financial solutions focused on specialized verticals. The information you need, when you need it to effectively manage your growing venture.

BI
Business Intelligence Solutions

Up to the minute management information at your fingertips.
Implementing a well-planned Business Intelligence (BI) solution provides the right information to the right person at the right time enabling your business to make knowledge-based decisions in real-time. By isolating and monitoring key business drivers such as profitability by customer and product, inventory turns, quality trends, supplier performance, etc. your business can quickly identify and react to emerging issues and opportunities.
Whose lunch is going to get eaten today?

Paper to Digital
Imaging / data management Solutions

Have you considered the cost of storaging your paper files and documents? Have you considered the cost of staff time devoted to searching for information in those files? Have you considered the risk to your orginization, if those documents were destroyed as a result of an unexpected casualty or unauthorized appropiation?
We can provide you with the ability to efficiently and economically handle your in-place documentation while providing a solution that will eliminate the need to repeatedly key in new information. The result - reduced mistakes, control of process, instant access to information and access security.

Messaging
Collaboration
Remote Access
Document Management
Business Intelligence
ERP and CRM
WorkFlow Management
Vertical Application Development
Monitoring and Tracking

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Database


Design & Management
The core of any business - its data.

Changes in federal regulations, require management to have near real-time information about their business to meet these new requirements. Anandale’s Business Intelligence (BI) solutions enable users to access and analyze mission-critical information on demand, and in real-time. Users are able to analyze relationships with customers, partners and employees to gain a better understanding of their business.

Correctly implementing an effective database will dramatically improve the level of reporting, understanding and control that you have over your business. By implementing a company wide database, significant cost savings can be achieved through either the same output with fewer overheads or more output with the same overheads.

Effective control of data is core to success.

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Project Management Business Process Re-engineering
Software Selection Software Evaluation
Technical Assessment Implementation Consulting
CRM Strategy Definition Custom System Enhancements
End-User Training Custom Reporting Solutions
E-Business Data Migrations / Conversions
E-Solutions Strategy Process Documentation & System Testing
Content Management Systems Technical & Information Architecture
Web-Enabled ERP systems Wireless Application Development
Graphic Design E-Business Analytical Applications
ERP Analytics Website Usage/Click-stream Analysis
CRM Analytics Ad-hoc Query
Reporting OLAP
Enterprise Information Portals Custom Reporting Systems
Data Warehousing / Data Marts Knowledge Management
Custom E-Solutions Development & Site Design for robust intranet (B2E), extranet (B2B), and internet (B2C) applications







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What are CRM Software Solutions?
CRM stands for Customer Relationship Management and is the software to support your business process to find, get and retain customers. CRM Software Solutions typically consist of modules such as Sales Force Automation, Call Management, Self Service.

What are ERP Software Solutions?
ERP stands for Enterprise Resource Planning and is the software to support your entire business processes. ERP Software Solutions typically consists of modules such as Marketing and Sales, Field Service, Production, Inventory Control, Procurement, Distribution, Human Resources, Finance and Accounting.



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